Why is Professional and Business Ethics Important?- 3 Credits

This course is aimed at those who are specialists or authorized representatives in insurance and collegiate professionals, particularly holders of disability, life and health risks. As well as group administrators and benefits coordinators, among others..

Its core objective is to study the importance of consistently establishing, affirming, and maintaining professional business ethics. It provides guidelines to establish such procedures, examples, and mentions several companies recognized worldwide for their business ethics.

General objectives:

· Discuss the importance of business ethics and that it is part of the culture of a professional and a company.

· Understand the functions performed by the Puerto Rico Insurance Commissioner

· Cite reasons for mandatory and discretionary disciplinary action against insurance agents.

· Explain the naming, advertising, and record-keeping rules that insurance agents and insurance companies must follow.

· Understand the methods used by the Office of the Insurance Commissioner and the Department of Financial Services to communicate with insurance agents.

· Understand the broad ethical duties that an agent owes to policyholders.

· Describe the activities that are considered unfair trade practices and methods of competition.

· Describe the difference between authorized and unauthorized entities.

· Understand the key terms related to the insurance industry in Puerto Rico and some regulatory details in the state of Florida.

  Some of the topics included in the course are:

· What is professional ethics?

· Decision-making process and its importance from an ethical perspective

· Business ethics and its importance within the company

· Is it possible to be an ethical businessman and insurance agent?

· Successful companies due to their ethics

· Ideas for creating your own sales ethics policy

Audience:

Insurance Agents, Group Administrators, Human Resources Representatives, Benefits Coordinators and Health Professionals